Ver Cuevana 3. Accidents, theft, violence, disturbances. Calls to 17, the police emergency number, are intended for urgent situations. In reality, the number of calls keeps increasing, with many being considered "non-urgent." However, these calls capture raw moments of emotion, distress, or anxiety, offering insight into a society facing a growing sense of insecurity. How do officers, expected to handle everything and sometimes the impossible, manage their demanding work?